Where do you deliver?
We currently offer shipping to customers in Australia and New Zealand via Australia Post.
How much is postage?
Shipping on all orders over $100 is free throughout Australia and New Zealand. A flat-rate for standard shipping of $8.95 and of $10.95 for express, applies to orders under $100.
Do you ship internationally?
Yes we can ship overseas! please send us a message through our contact form to provide you with a postage quote
The delivery time to your destination will vary depending on the country, state, and post code, please note it can take up to 20 business days to arrive.
Domestic & International Shipping
Please allow extra time for post deliveries at peak times e.g. Christmas and Easter. Mimoso Pets does not accept any responsibility for shipping times, and we cannot refund items that arrive later than required.
Please make sure all postal information is correct and up to date, as we cannot take responsibility for incorrect information or sending your item to the incorrect address.
We ship within 1-2 business days of receiving cleared funds. This excludes holidays
Do you offer express postage?
Yes we do! There is an option at the checkout for domestic orders.
How long until I get my order?
Once you have placed your order you will immediately receive a confirmation email. Processing takes 1-2 business days of receiving cleared funds (this excludes holidays). After processing, please allow 3-5 days for postage depending on where you live in Australia. International orders will take longer than this to deliver.
Can I track my order?
Yes! For domestic orders you can track the delivery status of your order at the www.auspost.com.au website.